Accessibility & Special Needs
The Worcester Art Museum is committed to making its facilities, programs, and services accessible to all audiences. WAM is actively working on upgrading our amenities to better serve the needs of our diverse audiences through participation in programs such as the Massachusetts Cultural Council's UP-ILN initiative.
For suggestions and/or feedback on accessibility at WAM, please visit one of the front desks and speak with a Guest Services Representative (GSR) or email firstname.lastname@example.org.
Parking & Entrances
Designated spaces are available for visitors with disabilities in all three WAM parking lots - Lancaster Street, Salisbury Street, and Tuckerman Street.
Please note, the Lancaster Street entrance is not accessible to wheeled devices. If you park in the Lancaster Street lot during open Museum hours, you must travel across the street and half a block north to reach the Salisbury Street entrance.
The Salisbury Street entrance door can be operated with a push-button.
When the museum galleries are closed, the Stoddard Garden Court entrance via the Tuckerman Street parking lot is the only available accessible entrance.
Wheelchairs, Walkers, Strollers, & Other Wheeled Devices
Most public areas of WAM are accessible. Accessible entrances are located on Tuckerman Street via the Stoddard Garden Court and Salisbury Street, adjacent to their parking lots.
A GSR at the Lancaster and Salisbury Street entrances will be happy to discuss accessible routes and amenities during your visit.
Wheelchairs and sitting walkers are available free of charge on a first-come, first-served basis, located in the coatroom in each lobby. Please ask a GSR for assistance.
Elevators are located throughout the Museum. Please note, the elevator closest to the Salisbury Street entrance may not accommodate all adult-sized power chairs. Please use the Stoddard Garden Court entrance via the Tuckerman Street parking lot for barrier free power chair access.
Thank you to the Worcester Art Museum Docent Council for their generous donation of a sitting walker to WAM.
Service animals are always welcome in the Museum.
Personal Care Attendants
Personal care attendants are admitted free of charge.
Sign Language Interpretation
Sign language interpretation is available as part of our Master Series Program.
Mobile Audio Tour
We are pleased to provide audio descriptions of works exhibited in the newly reinstalled Medieval Galleries.
Pre-packaged audio wand tours are available for rent at both front desks. Please see a GSR for assistance. Audio tours are $2 for non-members, free for WAM Members.
Selected galleries utilize interactive touch screen tablets, including [remastered].
Accessible restrooms are located on the 1st and 4th floors of the Museum, as well as the lower level of the Renaissance Court and the 2nd floor of the Higgins Education Wing.
A non-accessible single-user restroom is located on the 1st floor of the Higgins Educaton Wing.
Baby changing stations are available in the 1st floor and 2nd floor Museum restrooms, as well as the 1st floor restrooms in the Higgins Education Wing.
For a quiet place to take a break, have a snack, or attend to infants, visit the 2nd floor of the Higgins Education Wing for a comfortable café style area with ample tables and chairs.