The Worcester Art Museum is committed to making its facilities, programs, and services accessible to all audiences. The Museum is actively working on upgrading our amenities to better serve the needs of our diverse audiences through participation in programs such as the Mass Cultural Council’s UP (Universal Participation) Initiative.

For suggestions and/or feedback on accessibility at the Worcester Art Museum, please visit one of the welcome desks and speak with a Visitor Experience Associate (VEA) or email

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Parking and entrances

Designated spaces are available for visitors with disabilities in the Lancaster Street and Salisbury Street parking lots. The Tuckerman Lot is currently closed due to construction.

The Salisbury Street entrance door can be operated with a push-button.

When the Museum galleries are closed, please use the Lancaster Street entrance.

Visitors with wheelchairs, walkers, strollers, and other wheeled devices

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Most public areas of the Museum are accessible. Accessible entrances are located on Lancaster Street and Salisbury Street adjacent to the parking lots.

A VEA at the Lancaster and Salisbury Street welcome desks will be happy to discuss accessible routes and amenities during your visit.

Click here for a map of the Worcester Art Museum.

Wheelchairs and sitting walkers are available free of charge on a first-come, first-served basis, located in the coatroom in each lobby. Please ask a VEA for assistance.

Elevators are located throughout the Museum. Please note, the main elevator in Stephen Earle Hall is currently down for maintenance. All floors of the Museum remain accessible via other means. Guards are available to assist with directions to each floor. Additionally, please note that the elevator closest to the Salisbury Street entrance may not accommodate all adult-sized power chairs.

Thank you to the Worcester Art Museum Docent Council for their generous donation of a sitting walker to the Museum.

Service dogs

Service dogs are always welcome in the Museum.

Personal care attendants

Personal care attendants are admitted free of charge.


Accessible restrooms are located on the 1st and 4th floors of the Museum, the lower level of the Renaissance Court, and the 1st and 2nd floors of the Higgins Education Wing.

A single-user, gender-neutral, accessible restroom is located on the 1st floor of the Higgins Education Wing.

Baby changing stations are available in the 1st, 2nd, and 4th floor Museum restrooms, as well as the 1st floor restrooms in the Higgins Education Wing.

Family nook

For a place to take a break, have a snack, or attend to infants, visit the 1st floor of the Higgins Education Wing. The family nook is a comfortable space to pause, sit, reflect, or engage in quiet activities.

Mass Cultural Council’s UP (Universal Participation) Initiative supports organizational change through inclusive design practices, community engagement strategies, and peer learning networks. As an inaugural UP Designated organization, WAM embraces the core values of inclusivity, collaboration, and innovation in creating a place of belonging. Learn more about the UP Initiative.

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