Volunteers are an integral part of the Worcester Art Museum! In the galleries, library or offices, at special events, at the Visitor Service Desk, or elsewhere in and out of the Museum, our volunteers' service is invaluable to making the Worcester Art Museum function smoothly. From daily tasks to special exhibition openings, volunteers serve on a weekly, monthly or as-needed basis.
Who can become a Museum Volunteer?
You can! Volunteer positions are open to all individuals who meet application requirements and are willing to commit to required time minimums (not applicable to all positions). We also ask that volunteers become Museum members so that they receive all mailings about the changing exhibitions and ongoing activities within the various departments. As members, volunteers also receive discounts on Museum classes and in the Museum Shop.
Where would I volunteer?
Almost all departments throughout the Museum find volunteers to be an indispensable addition to their staff.
Visitor Services Representative (VSR) Volunteer
The Visitor Services Department welcomes guests to the museum, provides information on programs, exhibitions and membership. In addition, Visitor Services sells memberships and gift cards, and collects admission fees. A commitment to weekly shifts is preferred, however, fill-in positions are also available. Opportunities are available Wednesday through Sunday.
Development, Membership and Marketing
The Development Division is responsible for all contributed income raised by the Museum, including grants, donations and bequests. Volunteers are requested by the Development Department for special projects and to participate in events, mailings and phonathons.
The Membership Department is charged with the recruitment and retention of Museum members. This department uses volunteers for a variety of tasks such as filing, mailings, and general office work and to work at the membership table at special events.
The Marketing Department's main goal is to promote the Museum as the leading central Massachusetts cultural destination. The division includes the Communications and Graphic Design departments, and often requests volunteers to help in labeling and stuffing envelopes for media releases and the distribution program, searching newspapers for related stories, preparing stories for archiving and entering them into the Public Relations database. Also, college intern projects include marketing research surveys and analyses.
The Education Division engages more than 6,000 youth and adult students in hands-on art studio classes each year. The division looks to its volunteers for assistance at special public events such as Family Day, the Latin American Festival and First Night Worcester, and also for more regular commitments (3-5 hours per week) to help with specific programs (including Art All-State).
The Education Division also houses the Docent Program. Docents are specially trained volunteers who teach visitors in the galleries during tours of the Museum. Docents spend 18 months in training and are expected to give at least two years of service to the Museum beyond their training period.
The library of the Worcester Art Museum is a non-circulating bibliographic resource dedicated to the history of art. Volunteer positions include editing work on the computer (basic Windows computer skills), working at the reference desk (familiarity with searching the Internet and using on-line databases), creating library databases using Access and filing slides and shelving books.
The Special Events Department plans and manages special events for both the Museum and for outside clients. Volunteer positions include guest registration at exhibition openings, assisting at Family Days and other general tasks.
Open Volunteer Opportunities
The following are open volunteer opportunities. The positions will remain open until filled.
If you are interested in being considered for a volunteer opportunity, e-mail a copy of your resume and cover letter in Microsoft Word format to Laura Riach, Visitor and Volunteer Services Manager at firstname.lastname@example.org.
Position Description: The Membership Volunteer will work directly with the Membership Coordinator and assist with mailings and events for the membership program. The Membership volunteer will be trained in Raiser's Edge and will assist with data entry.
- Help organize and prepare letters for mailings
- Process donated memberships to charitable organizations
- Assist with data entry and record updates for members
- An interest in museums and fundraising
- Strong organizational skills
- Experience with MS Excel and MS Word
- Outgoing and comfortable working with the general public
Time Commitment: 4 hours, 1 day per week, plus additional hours during the events
Digital Asset Management Volunteer
Position Description: Digital Asset Management Volunteer will be responsible for entering and cataloging all photographs for the Development Office. Identification and storage of these photos is an important part of record keeping and stewardship of our donors.
- Upload and catalog all photographs for development
- Circulate contact sheets to staff for identification
- Create a file system for photo discs.
- An interest in learning TMS Light software
- Excellent computer skills
- Strong organizational skills and attention to details
Time Commitment: 4 hours, 1 day per week