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    Visitor Services Representative

    Worcester Art Museum is looking to hire a part-time Visitor Services Representative (VSR) who will provide exceptional customer service to enhance the visitor experience by welcoming visitors to the Museum and providing information on exhibitions, events, membership and programs. The VSR will sell memberships and gift cards, collect admission fees and attendance data as well as provide information on local services. The VSR is responsible for orienting visitors to Museum policies and promoting use of audio tours and other Museum services. VSR operates the POS software system and register, verifying monies and receipts and completing end of shift reports.

    Successful candidates will be resourceful, proactive, and have strong problem solving skills. Requires excellent interpersonal and organizational skills, integrity, and the ability to work a flexible schedule; weekdays, weekends and evenings. HS diploma or equivalent and one year cash-handling experience in a public environment with a strong customer service background. Interested candidates please forward a resume and cover letter indicating work availability to humanresources@worcesterart.org or Director of Human Resources, 55 Salisbury Street, Worcester, MA 01609 before Friday, September 19, 2014.

    We are an equal opportunity employer and welcome diversity.


    Worcester Art Museum has immediate need for experienced waitpersons to work in the Museum Café a) Wednesday-Saturday (11am-3pm) or b) flexible days (11am-3pm) and fill-in as needed. Positions require at least one year of experience providing knowledgeable customer service to guests in a busy restaurant environment. Please send your resume/work history and hours available to humanresources@worcesterart.org or mail to: Director of Human Resources, 55 Salisbury Street, Worcester, MA 01609 before September 3, 2014.

    The Museum is an equal opportunity employer committed to diversity.