Policies and Information

Refund Policy - Important!

Classes and adult workshops: a 90% refund is given upon withdrawal in writing 5 or more business days before first class meeting. Withdrawal must be in writing. No credits or refunds are given on withdrawals less than 5 business days before the first class meeting. When a class is canceled, students are issued a full refund.

Vacation week programs: supervised lunch, extended day and workshop fees are non-refundable.

Photos

From time to time our in-house photographers and members of the news media take pictures of students participating in classes and programs, as well as their artwork. If you have any concerns about being photographed, or having the images being reproduced for promotional purposes, please let us know when you register.

Entrances and Accessibility

The Higgins Education Wing is accessible through the Lancaster Street entrance. Wheelchair and handicapped access is available through the Tuckerman Street entrance. Please let us know if you have any mobility needs or concerns when you register. Free Museum parking is available on Salisbury, Lancaster, and Tuckerman Streets.

Materials

Spray paints, fixatives, and aerosols are prohibited in adult and youth classes. We recommend the use of non-toxic no odor solvents; ask your instructor for more information. The Worcester Art Museum is not responsible for materials left on the premises.

Confirmations/Schedule Changes

Unfortunately, we are not able to send out confirmations. If you would like to confirm your registration, please call the Registration Coordinator at 508.799.4406 x3129. The Worcester Art Museum reserves the right to cancel any under-enrolled course, to restrict the registration in a course, to change instructors when necessary, and to reschedule individual classes as needed and appropriate. If the museum finds it necessary to cancel courses or make schedule changes, every effort will be made to notify registered students.

Program Cancellations Due to Inclement Weather

In case of snow or inclement weather, please tune into radio stations WTAG 580 AM, WSRS 96.1 FM, or WXLO 104.5 FM, or television stations WCVB Channel 5 or WHDH Channel 7. Additionally a recording can be found when calling WAM at 508.793.4333 and 508.793.4334. Please note that Museum classes may still be held when local schools are closed. The Museum schedules make-up classes when possible.

For Further Information or Counseling

For course counseling for adult classes, call 508.799.4406 x3058. For youth classes call x3062.